1. Introduction
At Cohesio ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI project management platform and related services.
2. Information We Collect
Information You Provide
- Account information (name, email address, company name)
- Payment information (processed securely through third-party providers)
- Communications with our support team
- Feedback and survey responses
Information from Integrated Services
When you connect third-party services, we may access:
- Repository data from GitHub (code, commits, pull requests)
- Project management data from Linear (issues, projects, milestones)
- Communication data from Slack (messages in authorized channels)
- Documentation from Notion and Outline (authorized pages only)
- Meeting transcripts from Fireflies (when shared)
Automatically Collected Information
- Usage data and analytics
- Device and browser information
- IP addresses and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our AI project management services
- Generate insights, reports, and automated actions based on your project data
- Improve and personalize your experience
- Communicate with you about updates, security alerts, and support
- Ensure compliance with our Terms of Service
- Develop new features and capabilities
- Protect against fraud and abuse
4. Data Security and Retention
We implement industry-standard security measures including:
- Encryption of data at rest and in transit
- SOC 2 Type II compliance standards
- Regular security audits and penetration testing
- Strict access controls and authentication
- Complete project isolation between customers
We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time through our "Forget Everything" feature.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly authorize us to share information
6. Your Rights and Choices
You have the right to:
- Access and download your data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Control which repositories and documents our AI can access
- Revoke third-party integrations at any time
7. AI and Machine Learning
Our AI assistants process your project data to provide intelligent automation and insights. Important notes:
- Your data is never used to train models for other customers
- Each assistant operates in complete isolation
- You maintain full control over what data the AI can access
- AI-generated content and actions are logged for audit purposes
8. International Data Transfers
We operate globally and may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or concerns, please contact us at hi@cohesio.co.